Gojak call center becomes solution and key to its great success
Gojak Call Center plays a role in terms of the rapid progress of one of the companies that is on the rise in this digital age, an era that is increasingly advanced and developing leading to the modern and sophisticated of all technologies in the world, as one of the factors that many startup-type companies are able to grow rapidly.
Armed with the convenience of consumers and the wider community in terms of service providers or delivery services in terms of transportation, Go Jake is growing very fast and even the issue is so tight that its shares are listed on the Indonesian stock exchange. And this will be broader in terms of taking capital by investors.
With gojak call center, it also makes it easier for users to enjoy and complain to the company when they have a problem that suddenly causes them, in fact there are many problems that make consumers and users of Go-Jek services nightly but so far these problems have been properly overcome by the company.
So much so that the wider community as users of this app increasingly put full trust and trust in the company. Although there are already many companies that are trying to shake up Go-Jek’s position as one of the leading and best-selling companies in this area, it still seems to have no effect. The proof is that until now its popularity still remains on top.
Gojak call centers are sometimes the busiest part because of the many field problems encountered by their customers and drivers so that shifts in this section should always be active and done. Tidak khayal call center staff should always be focused and responsive when there are call center calls, especially from customers and users of the app.
Gojak Airborne Start
Go-jek is now a trend for the wider community on different fronts. All digital makes it even more pleasing to the public. In fact, the company’s founding beginnings were the result of the founder’s anxiety at seeing the phenomenon of motorcycle taxi base scramble for passengers with waiting for so long.
Instead of spending too long waiting for passengers every day, through the Gojak Call Center-based service, the company’s founder finally decided to create a business entity called Go-Jek. Initially, it only consisted of 20 drivers in 2010. Along with time development, in a very short period of 4 years, it is advanced.
This progress is because the founder, Nadim Makarim, made very smart progress in 2014 with the innovation of an Android-based app. So with this app, its users easily order motorcycle taxis to deliver them to a specific destination. That was the beginning of the explosion of Go Jack’s name.
Then Gojak Call Center services are also increasingly able to be integrated as a complaint center , whatever problems encountered by app users, they are quickly answered by the company, this was given to Go Jake to predict that bad things would happen to his customers, two customers, the driver as well as delivery service users.
Expanding the gog business you need to know
Although it began its founding in Indonesia, it doesn’t make him just want to make his big name in the country. The owner also eyes market share in Southeast Asia. There are three other ASEAN countries where Gu Jack participates. Because this is done so that it is easier for the wider community to get transport to relocate.
The first ASEAN country outside Indonesia is Vietnam. But in Vietnam the name is not Go-Jake, but Go-Witt. It lives up to the name of the country as well. This GoVit was finally able to stand up in 2018 and launch its services. Despite being young homeless and with results, the company’s development in Vietnam is very fast and the call center is getting better as well.
Then in the same year, Go-Jek will also get its business expansion to Thailand under the name. In Thailand, which is very crowded with population, especially for tourism activities, receiving is growing very rapidly on the other hand, the country is also able to provide jobs for the wider community, so that is one of the solutions to reduce unemployment.
Gojak Call Center was again doing its job when Gu-Jake managed to reach Singapore, it is registered that in 2019 they successfully operated across Singapore with very good market share, making the company’s business more advanced and able to generate tremendous profits so that investors are more enthusiastic about investing.
Investors investing in Gojak
After beginning its appearance that Drew pros and cons, eventually the company was able to attract the attention of other companies and large parties to be willing to invest in it. Since 2015, it can be seen that there are many parties of individuals and large companies that want to invest in Gojak.
The first is NSI Wenchers and Sikola Capital, as well as DSBN Global in 2015, which injected its funds into Gojak. So when it was just booming in 2014 about this call center-based program, these companies hit gas as tightly as possible to invest in the company for profit as well.
After that, many other companies envy and want him to lose investments in the form of his own capital to Gojak. Companies like KKR, Warburg Pincus, Capital Group and most recently Farallon Capital both invested in Gojak in 2016 they see the company’s potential in the future.
The last thing that makes Gojak call center staff and all domestic parties enthusiastic about providing the best infusion services is big investments from Google, Stetra International and Djarum in 2018 even Facebook and PayPal also want to lose out on investing in the company.
Advantages of gojak program
A good system is one of the things that makes users of this app feel that they are kept safe if something unwanted happens. Since its availability for 24 hours non-stop makes its users feel anxious at all when they experience a problemor problem at midnight, the service is still active.
Since gojak call center services make it a dream of people or the wider community, especially layovers. Ease of ordering different things makes us not have to come to the place directly to buy something, don’t worry about ordering through a tool, then everything will be available in front of you.
Not to mention if there are attractive promos about some discounts. It allows its users to reduce its costs. Like free shipping and discounted prices for a meal. This offer is made because it is one of the marketing strategies in examining competition in the digital world. It is legal to do it to draw consumers’ attention.
An increasingly advanced world, making humans also prefer things that smell practical but don’t cost extra money and energy. Use existing applications wisely without harming any party. Gojak call center is always there for you when you get into trouble at any time.