Halo Card call center, provide the information you need
Telkomsel is the largest provider in Indonesia that provides the best services, including Halo card call centers. Services are provided using a variety of modes or media for the convenience of users. We hope that the various necessary obstacles or information can be provided quickly and easily.
It turns out that although there are many users of Telkomsel and some even for years. It turns out that when using call center services for various reasons, there are still difficulties for customers. As a loyal user or new customer, you should understand how to contact CS and what the benefits are.
Halo card call centers are needed by customers to get a variety of important information. The information obtained is more accurate because it comes from Telkomsel itself. So it can be credible, clear and not take time, because the answer given is also very fast.
Quick reference about Halo Telkomsel card
You may be familiar with Halo cards owned by Indonesia’s largest provider company, Telkomsel. The type of service provided is actually somewhat different, since it is paid after payment or used for later payment. For more details on getting to know the Halo card, see the brief review below.
- What is a Halo card?
Halo Card is a postpaid network service provided by Telkomsel to all of its loyal customers. You can use it for 24 hours, as well as in various networks, both 2G, 3G, 4G, and the latest prepared 5G. There is also a call center service Halo card , which can be used to find official information.
- How to pay bills
Since the payment system is paid after payment, you can use it first and then get paid later. At the end of each period, you will receive an account in detail and according to usage. There are many options for payment methods such as via ATM, Internet Banking, My Telkomsel, GraPARI, Indomaret, Alfamart, LinkAJA, MyGraPARI and others.
- Zákazníci s kartami Halo
In the call center of the Halo card, there are often questions about who can be a customer. Anyone can register as a customer, both new and old users of Telkomsel. The condition is that you must doyour activities with supporting data such as KTP, KK or other necessary data.
- How to register to become a customer
Information on how to register is also often sought after because they are interested in becoming a customer. It is not difficult for you to just register on Telkomsel’s registration channel like GraPARI. It can also be on other official channels such as Telesales, Telkomsel Web and various partners both offline and online.
Halo card call center number that customers can contact
The importance of the Halo card call center feature is that you need to know at least a number that can be contacted. If you want to use the service at any time, you don’t have to be confused about searching again, as it is already stored in your contacts. Here are some numbers and guides on how to use the services from Telkomsel Halo Card.
- Special number for Telkomsel customers
Telkomsel customers can contact 188 directly at any time for 24 hours each day. For those of you who own a card with a subsequent payment, such as Halo, it won’t even be charged completely free. However, users of predefined cards such as Simpati, Loop, and AS Card are charged Rp300/phone.
- Numbers for frequently asked questions
If you have general questions or are not a Telkomsel customer, you can contact 080 718 118 11. There are call charges like local calls, so you don’t have to worry about whether it’s known for its many charges. You’re directly connected to your Halo card’s call center and can ask questions in general.
- Numbers for foreign users
In addition to the two above services, Telkomsel provides special services for customers from abroad. Customers can call from abroad with a special number so that fees are not charged at all (free of charge). Just call +62 8110 000 333 and the service is open 24 hours a day.
- Service without a phone number
In addition to using a phone number, you can also use other services, such as email. Some options for contacting the call center include:
- Facebook : Facebook.com/Telkomsel
- Twitter : Twitter.com/kartuHalo
- E-mail: firstname.lastname@example.org
You can also come to GraPARI directly during working hours and get full information.
Examples of information customers may ask if they contact a call center
Anyone can contact the Halo card call center , regardless of whether they are a customer or not. Any information that is requested will certainly be answered as best as possible by customer service. If you’re confused about what information they’ll ask, check out some examples of customer questions below.
- Disorders that occur
If you run into problems like a number that can’t be reached, difficulty registering an internet package, or difficulty findingother people’s pounds. Then you can immediately contact CS with different numbers as needed. In this way, the malfunction can be solved immediately, and you feel comfortable using it again.
- Several ways to check
Information about several control methods can also be done to contact the Halo card call center. For example, how to check your own number, check accounts, check transactions, check offers, and more. Don’t forget to take notes so you don’t have to constantly ask questions about CS.
- Latest promo for users
Customers can also contact CS services to get the latest profitable promotions. For example, there is a promotion for a savings package, so it’s a shame if you don’t use it to make your bills cheaper. Feel free to ask about interesting promotions so as not to miss them later.
Benefits of using the call center services of the user halo card
The Halo card call center is intentionally provided by Telkomsel to provide customer satisfaction. We hope that any information and various obstacles can be solved by contacting this service. The amount of benefits provided cannot explain all of them, and below are some of the most important advantages.
- Complete and clear information
Sometimes finding information related to a used card is not easy for various reasons and reasons. But with the help of this service, you will get information easier, faster, more complete and clearer. Because the information obtained comes directly from the company and not from other media.
- Problem or problem solved
Professional and experienced customer service will help you overcome various problems or obstacles. Therefore, do not hesitate to contact our service, because any problem can be solved. For example, you do not know the last transaction check, forgetting your own number, difficulties in registering, a temporarily blocked card and various other obstacles.
- Can file a complaint
We are always open to various criticisms, suggestions and complaints from customers to maintain quality. You can file a complaint by contacting the call center in different ways. So simply convey it with good Indonesian, polite, clear and understandable customer service.
In Indonesia, Halo Card users are already very numerous and evenly distributed in different regions, as the network is very good. To improve services and maintain customer satisfaction, special services are provided. Customers have the freedom to contact the Halo card call center if they need information or solve various issues.