Tips when visiting the Samsung Service Center : Minecraft

List of addresses of the Samsung TV Service Center in Indonesia

The television at home is broken or a mistake? Don’t rush to change new ones, you can try to fix them through Samsung TV service center first. TV is indeed one of the electronic devices that should fill furniture at home. Especially now that there are more and more advanced television products such as Smart TVs from Samsung.

These electronic devices can not only be found at home, many offices, schools and other rooms are usually equipped with TVs. This is because one of these electronic items becomes an entertainment medium to watch local events such as news, reality shows, etc.

While the price of TVs is already expensive because it’s equipped with advanced features, it’s not uncommon for these electronics to experience errors or damage. For example, such as not being able to turn on, many channels missing or problems related to TV hardware. That’s why the Samsung TV service center is  here to provide a place to deal with consumer issues.

Samsung itself was first known in the Indonesian electronics market when they popularized products such as refrigerators and TVs. After that, Samsung expanded further by releasing smartphone devices that turned out to be in very high demand. So don’t be surprised if this brand from South Korea is committed to providing the best service through the availability of a service center.

Address Service Center Samsung TV

Service Center is useful when the TV in your home is damaged, has a fault, or needs spare parts. Here we have summarized some of the addresses of official Samsung TV service centers in major cities in Indonesia, including:

  1. Jakarta

-Pacific Place Mall Lt. 4 SCBD Jl. Jend.Sudirman Kav 52-53 Lot 11 (021) 57973171

-Boulevard Barat Blok LC 7 No. 58, Kelapa Gading Barat, Jkt (021) 2900223

-Mall Ambasador Lt.3 A3, Jl. Prof. Dr. Satrio, Jaksel (021) 5760664

-Jl. Tomang Raya No. 1, Jakbar (021) 56997777

  1. Bandung

-Istana Bandung Electronic Center (BEC) Jl. Purnawarman No.13-15, Bandung (022) 4205949

-Jl. Ir.Juanda (DAGO) No. 150 Bandung (022) 2532152

  1. Jogjakarta

-Jl. Jogjatronic Mall Jl. Brigadegeneraal Katamso 75-77 Yogyakarta (0274) 557573

-Jl. P. Diponegoro No. 59, Jogjakarta (0274) 557573

  1. Semarang

-Plaza Simpang 5 (Plaza2) Jl. Jend. Ahmad Yani No.1, Semarang (024) 8457040

-Jl. Dr.Cipto No. 111, Semarang (024) 3564777

  1. Alone

Jl. Dr Rajiman 241 (0271) 9125573

  1. Catastrophic

-Jl. Lt. Gen.S.Parman No. 82 Kav.7 (0341) 403416

– Malang Plaza JL. Kh. Agus Salim 24-26 (0341) 345953

  1. Surabaya

-Plaza Marina Jl. Raya Margorejo Indah 97-99, SBY (031) 8493720 30

-Jl. Darmo Nr. 92, Soerabaja (031) 5661928-29 28

  1. Bali

-Jl. Teuku Umar 122, West Denpasar (0361) 244410

  1. Banjarmasin

-Jl. Jend. Ahmad Yani km 5,8 No 9 RT 1 (0511) 3265854

  1. Samarinda

-Jl. Hasan Basri No. 64, Noord-Samarinda (0541) 746030

  1. Pontianak

-Jl. Gajah Mada No. 78 A Pontianak (0561) 737162

  1. Whilst

-Jl. Gatot Subroto KM 4,5 No. 16, Sei Sikambang Medan 20119 (061) 4566466

  1. Batam

-Jl. Raden Patah No.1-2 (Srijaya Bukit Nagoya Complex)

  1. Palembang

Jl. Basuki Rahmat No. 48J, Palembang (0711) 356829

Layanan Samsung Pick Up &Delivery Service

Amid government recommendations to stay at home, Samsung is offering an alternative pickup — delivery service for consumers who want to repair electronic devices, including TVs. In line with the objectives of the supplier of electronic products from the Ginseng country, they are committed to providing the best for customers.

You don’t need to  go to  the Samsung TV service center location  , as you can now take advantage of Samsung’s shuttle service. This service has been offered since the quarter of 2020 to meet the needs of consumers who have to leave the house as a minimum.

For those who want to use the service, it can be accessed through a variety of channels, including:

  1. Live Chat on the official Samsung Indonesia page, or you can also contact the administrator via their WhatsApp number on 0818 021 55777.
  2. Download and install the Samsung application on your smartphone and then enjoy the Samsung TV service center via Book appointment. Samsung members really need to have the application because they can get various interesting information about this brand.

As for the opening hours of the pick-up service itself, it starts from half past nine in the morning to six o’clock in the afternoon local time. Don’t worry, the agents who come to your home to pick up items are in accordance with health protocols, namely wearing masks, gloves and special storage areas.

In addition, the Pick Up &Delivery service is not only intended for products that are still under warranty. For products that are no longer covered by the warranty period, you can also use this facility. Unfortunately, this service is still limited to smartphone service only.

However, you can reconfirm whether you are providing TV service services or not through the Samsung contact number as we mentioned above. Because it does not exclude that it is also available for other types of electronics.

Samsung Service Center-services

As one of the electronic devices used almost every day, some samsung TV consumers report that they have encountered problems while using this product. Here are some issues that can be handled by the Samsung TV service center team:

  1. Smart TVs don’t want to connect to Wi-Fi, or usually consumers complain about not being able to access YouTube.
  2. TVs that can’t or can’t connect to Samsung servers
  3. Television sets that cannot output sound even if the volume is full
  4. Damage to TV hardware that prevents the device from turning on
  5. Damage to TV software that prevents the device from finding channels at all, also called blurry
  6. The television is completely dead even though it is still under warranty etc.

Of course, there are many other issues that users experience and you can fix them at the nearest  Samsung TV service center.

Tips when visiting the Samsung Service Center

Every Samsung TV service center in Indonesia already provides a phone number for you to contact. For those who want to contact CS or go directly to samsung tv service center , you need to prepare several things such as:

  1. Name information, full address, TV brand details, still under warranty or out of warranty
  2. Convey the problem completely, along with the chronology
  3. Tell us how long the problem has been experienced and if it has been solved with the same problem before
  4. Take the maintenance booklet with you if it is still within the warranty period

Another tip, it is advisable to call Samsung customer service first before visiting the service location. Especially for those who use Smart TVs, some issues can usually be resolved over the phone without having to come to the service center.

So there is nothing wrong with consulting by telephone first. In addition to some of the above service center addresses, there are of course many more locations of Samsung TV service center Indonesia that we can not mention here one by one, you can check this on Google Maps.

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